Safety Training Including Human Factors Principles for Aviation

Safety Training Including Human Factors Principles

SMS & Human Factors for CAMO and Maintenance Organisations

Course Code: AT-0008-00

16 Hours MS Teams Certificate Included

Course Overview

Comprehensive safety management and human factors training tailored for professionals in Continuing Airworthiness Management Organisations (CAMO) and Maintenance and Repair Organisations (MRO/AMO).

This course provides participants with a comprehensive understanding of SMS and Human Factors principles in accordance with EASA's Guidance Material references GM2 CAMO.A.305(g) and GM1 145.A.30(e). It covers all essential topics needed to demonstrate compliance with safety and human factors training requirements as mandated by EU Regulation 1321/2014 Part-145 and Part-CAMO.

The curriculum covers chapters 1-10 of the referenced guidance materials. Chapter 11 "Organisation's Safety Programme" is customizable and can be tailored to your specific organisation's SMS framework upon request, ensuring relevant and practical application of safety principles within your operational context.

This training is also beneficial for organisations working with and delivering services for Part-145 and Part-CAMO organisations, helping them demonstrate compliance with mandatory safety and human factors training requirements.

Learning Outcomes

Understand Aircraft Airworthiness and Maintenance SMS elements as required by EASA and ICAO
Gain comprehensive understanding of Maintenance and Airworthiness Human Factors principles
Apply human factors principles during discharge of duties when working in EASA Part-CAMO and Part-145 environments
Operate within an SMS framework as required by EASA Part-CAMO, Part-145, and ICAO Annex 19
Recognize and manage human error in maintenance and airworthiness tasks
Understand safety culture and organisational factors that influence safety performance
Foster effective communication and teamwork for enhanced safety outcomes

Course Content & Topics Covered

The course covers comprehensive topics in accordance with EASA GM2 CAMO.A.305(g) and GM1 145.A.30(e):

  • Need to address safety management and human factors
  • Statistics
  • Incidents

  • Hazard identification
  • Risk assessment and mitigation
  • Safety assurance processes
  • Safety promotion

  • Justness/Trust
  • Commitment to Safety
  • Adaptability
  • Awareness
  • Behaviour
  • Information

  • Error models and theories
  • Types of errors in maintenance tasks
  • Violations
  • Implications of errors
  • Avoiding and managing errors

  • Vision
  • Hearing
  • Information-processing
  • Attention and perception
  • Situational awareness
  • Memory
  • Claustrophobia and physical access
  • Motivation
  • Fitness/Health
  • Stress
  • Workload management
  • Fatigue
  • Alcohol, medication and drugs
  • Physical work
  • Repetitive tasks / Complacency

  • Peer pressure
  • Stressors
  • Time pressure and deadlines
  • Workload
  • Shift work
  • Noise and fumes
  • Illumination
  • Climate and temperature
  • Motion and vibration
  • Complex systems
  • Other hazards in the workplace
  • Lack of manpower
  • Distractions and interruptions

  • Visual inspection
  • Work logging and recording
  • Procedure - practice/mismatch/norms
  • Technical documentation - access and quality
  • Critical maintenance tasks and error-capturing methods (independent inspection, reinspection, etc.)

  • Shift/Task handover
  • Dissemination of information
  • Cultural differences

  • Responsibility
  • Management, supervision and leadership
  • Decision-making

  • Keeping up to date; Currency
  • Avoiding error-provoking behaviour
  • Assertiveness

Note: This chapter can be customized to your organisation's specific SMS framework upon request.
  • Safety policy and objectives, just culture principles
  • Reporting errors and hazards, internal safety reporting scheme
  • Investigation process
  • Action to address problems
  • Feedback and safety promotion

Learning Format

Live Virtual Classroom on MS Teams

Flexible Options:

  • 4 sessions × 4 hours each, or
  • 2 sessions × 8 hours each

Course Information

  • Target Audience:
    CAMO Personnel, Maintenance Personnel, Support Staff
  • Duration:
    16 hours (flexible scheduling)
  • Delivery:
    Live virtual (MS Teams)
  • Certificate:
    Upon completion
  • Compliance:
    GM2 CAMO.A.305(g) & GM1 145.A.30(e)
No upcoming sessions scheduled.
Contact us to arrange a private session or request to be notified when new dates are available.

Prerequisites

  • Fluency in English language

Who Should Attend

  • All CAMO Personnel/Employees and Nominated Persons
  • All Maintenance Personnel/Employees and Nominated Persons
  • Support Staff Personnel working in CAMO and/or Maintenance Organisations

Customization Available

Chapter 10 "Organisation's Safety Programme" can be tailored to your specific SMS framework.

Contact us to discuss customization options for your organisation.

Have Questions?

Our team is here to help you choose the right training.

Request Information Contact Us

Frequently Asked Questions

SMS (Safety Management System) in aviation is a systematic approach to managing safety, including organisational structures, accountabilities, policies, and procedures. It encompasses four components: safety policy and objectives, safety risk management, safety assurance, and safety promotion. This course covers SMS requirements for Part-CAMO and Part-145 organisations as mandated by EASA regulations and ICAO Annex 19.

Human factors in aircraft maintenance are the physical, psychological, and environmental elements that influence human performance and can contribute to maintenance errors. This includes understanding human limitations, error types, fatigue, stress, communication issues, environmental factors, and organizational influences. This training provides comprehensive coverage of human factors principles essential for safe maintenance operations.

GM1 145.A.30(e) and GM2 CAMO.A.305(g) are EASA guidance materials that define the syllabus for human factors and safety management training required for maintenance and continuing airworthiness management personnel. These guidance materials specify the topics that must be covered to comply with Part-145 and Part-CAMO training requirements. This course is structured to fully comply with these guidance materials.

Human error in aviation maintenance refers to unintended actions or omissions that result in deviations from expected maintenance procedures or standards. Errors can be classified as slips, lapses, mistakes, or violations. This course covers error models and theories, types of maintenance errors, error implications, and strategies for avoiding and managing errors through proper procedures, checks, and organizational safety culture.

Safety culture is the shared values, attitudes, perceptions, and behaviors within an organisation regarding safety. A positive safety culture includes just culture principles (trust), strong commitment to safety, adaptability to changing conditions, situational awareness, safe behaviors, and open information sharing. This training covers how to foster and maintain a positive safety culture in maintenance and airworthiness organisations.

Fatigue significantly impairs cognitive performance, decision-making, attention, and reaction time, increasing the risk of maintenance errors. Aircraft maintenance often involves shift work, long hours, and demanding physical and mental tasks that can lead to fatigue. This course covers fatigue recognition, effects on performance, shift work impacts, and fatigue management strategies to maintain safe operations and personnel wellbeing.

Just culture is an organisational environment where people are encouraged to report safety concerns, errors, and hazards without fear of punishment, while still maintaining accountability for reckless or intentional unsafe behavior. Just culture creates trust, promotes open reporting, enables learning from mistakes, and improves overall safety. This training explains just culture principles and their implementation in aviation organisations.

All personnel working in Part-CAMO and Part-145 organisations require SMS and human factors training as mandated by EASA regulations. This includes maintenance engineers, technicians, planners, inspectors, managers, nominated persons, support staff, and anyone involved in continuing airworthiness or maintenance activities. Regular refresher training is also required to maintain awareness and reinforce safety principles.

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Gain essential SMS and human factors skills for aviation maintenance and airworthiness.

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