What is SMS in aviation?

SMS (Safety Management System) in aviation is a systematic approach to managing safety, including organisational structures, accountabilities, policies, and procedures. It encompasses safety policy, safety risk management, safety assurance, and safety promotion.

What are human factors in aircraft maintenance?

Human factors in aircraft maintenance are the physical, psychological, and environmental elements that influence human performance and can contribute to maintenance errors, including human limitations, error types, fatigue, stress, and communication issues.

What is just culture in aviation?

Just culture is an organisational environment where people are encouraged to report safety concerns without fear of punishment, while maintaining accountability for reckless behavior. It creates trust and promotes open reporting.

Aviation Safety & Human Factors Training | SMS Training for CAMO & Part-145

Course Overview

Comprehensive safety management and human factors training tailored for professionals in Continuing Airworthiness Management Organisations (CAMO) and Maintenance and Repair Organisations (MRO/AMO).

This course provides participants with a comprehensive understanding of SMS and Human Factors principles in accordance with EASA's Guidance Material references GM2 CAMO.A.305(g) and GM1 145.A.30(e). It covers all essential topics needed to demonstrate compliance with safety and human factors training requirements as mandated by EU Regulation 1321/2014 Part-145 and Part-CAMO.

The curriculum covers chapters 1-10 of the referenced guidance materials. Chapter 11 "Organisation's Safety Programme" is customizable and can be tailored to your specific organisation's SMS framework upon request, ensuring relevant and practical application of safety principles within your operational context.

This training is also beneficial for organisations working with and delivering services for Part-145 and Part-CAMO organisations, helping them demonstrate compliance with mandatory safety and human factors training requirements.

Learning Outcomes

Understand Aircraft Airworthiness and Maintenance SMS elements as required by EASA and ICAO

Gain comprehensive understanding of Maintenance and Airworthiness Human Factors principles

Apply human factors principles during discharge of duties when working in EASA Part-CAMO and Part-145 environments

Operate within an SMS framework as required by EASA Part-CAMO, Part-145, and ICAO Annex 19

Recognize and manage human error in maintenance and airworthiness tasks

Understand safety culture and organisational factors that influence safety performance

Foster effective communication and teamwork for enhanced safety outcomes

Course Content & Topics Covered

The course covers comprehensive topics in accordance with EASA GM2 CAMO.A.305(g) and GM1 145.A.30(e):

Need to address safety management and human factors
Statistics
Incidents

Hazard identification
Risk assessment and mitigation
Safety assurance processes
Safety promotion

Justness/Trust
Commitment to Safety
Adaptability
Awareness
Behaviour
Information

Error models and theories
Types of errors in maintenance tasks
Violations
Implications of errors
Avoiding and managing errors

Vision
Hearing
Information-processing
Attention and perception
Situational awareness
Memory
Claustrophobia and physical access
Motivation
Fitness/Health
Stress
Workload management
Fatigue
Alcohol, medication and drugs
Physical work
Repetitive tasks / Complacency

Peer pressure
Stressors
Time pressure and deadlines
Workload
Shift work
Noise and fumes
Illumination
Climate and temperature
Motion and vibration
Complex systems
Other hazards in the workplace
Lack of manpower
Distractions and interruptions

Visual inspection
Work logging and recording
Procedure - practice/mismatch/norms
Technical documentation - access and quality
Critical maintenance tasks and error-capturing methods (independent inspection, reinspection, etc.)

Shift/Task handover
Dissemination of information
Cultural differences

Responsibility
Management, supervision and leadership
Decision-making

Keeping up to date; Currency
Avoiding error-provoking behaviour
Assertiveness

Note: This chapter can be customized to your organisation's specific SMS framework upon request.

Safety policy and objectives, just culture principles
Reporting errors and hazards, internal safety reporting scheme
Investigation process
Action to address problems
Feedback and safety promotion

Learning Format

Live Virtual Classroom on MS Teams

Flexible Options:

4 sessions × 4 hours each, or
2 sessions × 8 hours each

Course Information

Target Audience:
CAMO Personnel, Maintenance Personnel, Support Staff
Duration:
16 hours (flexible scheduling)
Delivery:
Live virtual (MS Teams)
Certificate:
Upon completion
Compliance:
GM2 CAMO.A.305(g) & GM1 145.A.30(e)

No upcoming sessions scheduled.
Contact us to arrange a private session or request to be notified when new dates are available.

Prerequisites

Fluency in English language

Who Should Attend

All CAMO Personnel/Employees and Nominated Persons
All Maintenance Personnel/Employees and Nominated Persons
Support Staff Personnel working in CAMO and/or Maintenance Organisations

Customization Available

Chapter 10 "Organisation's Safety Programme" can be tailored to your specific SMS framework.

Have Questions?

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Safety Training Including Human Factors Principles

Course Overview

Learning Outcomes

Course Content & Topics Covered